Returns & Refund Policy

PLEASE NOTE - In case of defective and wrong merchandise are sent to you returns are free. However, since most of our products are sold at a highly discounted price merchandise returned for any reason other the defective/wrong products you will need to pay the return shipping cost.

Return Criteria

  • All returns must be received within 30 days of the original shipment date. For international orders, returns must be received within 35 days of the original shipment date.

  • PLEASE NOTE - Returns that are received after 30th day from the shipment date will not be accepted.

  • All items must be returned to us in their original, unworn, unwashed, and smoke-free condition. The soles/bottom of shoes must be unmarked and clean in brand new condition.

  • Final sale items cannot be exchanged or returned for store credit. The following items are final sale items, all shoes, and boots that are on sale in our Last Call Sale section, all sale items, jewelry, hair accessories, hats, scarves, handbags, clutches, sunglasses, belts, boot cuffs, arm warmers, and any items that are under the accessory category. All sale items are final sale.

  • Gift Cards have no cash value and can only be redeemed for store merchandise. If applicable, all items must be returned with their original tags.

  • Shoes must be returned with their original shoebox. Please pack the shoe box inside another box as the original shoe box must be returned undamaged and postage-free.

Return Details

  • Returns are processed within 7-10 business days upon receipt of the package. 

  • The buyer is responsible for all shipping fees. Original and return shipping fees are non-refundable.

Terms & Conditions

  • We inspect all returns and reserve the right to deny or refuse a full credit based on the returned condition. Items that do not match the criteria above are subject to denial, and a 20-50% restocking fee. Please consider delivery confirmation/shipping insurance for your return/exchange package, as Traffic Shoes is not responsible for lost return packages without tracking information.

  • By purchasing from net, you accept these terms and conditions.

How to Make a Return

  • Review our criteria above and make sure the items are eligible for a return. Your return must contain the original invoice that you received with your order.

  • PLEASE NOTE – If you send us items that are ineligible for return we will not accept them therefore you will need to pay return shipping fees if you would like them back.

  • Please include the invoice you received with your package and a note with the items you are returning and include it in your package along with the item(s).

Address your package to:

LT SHOES
Attn: Shipping and Returns
5461 Queenship Ct.
Greenacres, FL 33463

  • Send your package back via shipping method of your choice. If available, we recommend noting the tracking number from your shipping label. We will email you once everything is processed and completed

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